Terms & Conditions - Florist Nepal
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🎁 100% and ⏰ 24/7 Fresh Flowers & Gifts — Instant Home Delivery in Kathmandu, Lalitpur and Bhaktapur & More!
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Terms & Conditions

🌼 How Your Order Works

1. Browse & Select

  • Explore our wide range of fresh flowers, cakes, chocolates, teddy bears, and combos.
  • Choose your desired product or create a custom gift set.

2. Add to Cart & Checkout

  • Click Add to Cart and proceed to checkout.
  • Provide delivery details: exact location, recipient’s contact number, and (optionally) your name.
  • If you wish to reveal your name, that’s fine. If you prefer to remain anonymous, you must provide your name within 1 hour after delivery. If you do not, we may disclose your name according to our rules and terms.

3. Secure Payment

  • Complete your payment via Bank or eSewa/Khalti.
  • Once you complete checkout, we’ll confirm your payment and get your order started right away.

4. Bouquet Sample Preview 🌸

  • Before dispatch, we will send you a sample picture of your bouquet/gift in your given number via whatsapp or viber to make sure it meets your expectations.

5. Order Preparation

  • Our expert florist team prepares your order (bouquet, cake, or combo) with care.
  • Every order goes through a freshness and quality check.

6. Packaging & Delivery 🚚

  • Items are packed securely for safe delivery.
  • Our team delivers your gift on your chosen date & time.
  • For surprise deliveries, we coordinate carefully with the recipient.

7. Delivery Confirmation ✅

  • After successful delivery, we notify you through the contact number/email you provided.
  • Your loved ones receive a surprise, and you enjoy your peace of mind.